Cross-App Journey Mapping
Map how users move between apps in the hub and where journeys stall when switching contexts.
Multi-app hubs rarely fail in a single screen. We sample journeys that cross two or more apps, identify hand-off gaps, and document where users lose context or abandon. The map includes volume estimates, typical dwell times, and recommendations for hub-level navigation or messaging — delivered as a journey atlas for design and operations.
What you can request
Ask for a locked sample period, named hub surfaces, cohort definitions, and the audience for the pack (product, IT portfolio, or workplace leadership). We confirm data access and deliverable format before fieldwork begins.